Return Policy

Return Policy

Contact Information:
📞 Phone: 631-327-6420
🌐 Website: devinefaith714.com
✉️ Email: divinefaith714@gmail.com
📍 Address: 2021 Riverside Drive, Bethlehem, PA 18015

At Devine Faith 714, we want you to shop with confidence and be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us as soon as possible so we can assist you with a return or exchange.

How to Return an Item

• Returns must be initiated within 30 days of purchase.
• To start a return, please contact our customer service team with your order details.

Exceptions & Conditions

• Accept returns for both defective and non-defective products
• We reserve the right to limit or decline returns.
• Items without proof of purchase may not be eligible for a refund or exchange.
• Shipping costs, state sales taxes, and other fees may not be reimbursed. A restocking fee may apply depending on the vendor.
• Items must be returned in like-new condition to qualify for a refund or exchange.
• Opened, unsealed, or damaged items may not be accepted for return.
• Customized gift items are non-refundable.

Refunds & Exchanges

• If your return meets our guidelines, a refund will be issued to your original payment method.
• If you prefer, you may exchange your item for a different product of equal value.
• Returns Accept returns for both defective and non-defective products
• Method By mail

  >Return label Customer responsibility 

  >Restocking fees 6% of the product price

  >Refund processing time 7 days

   

  • Exchanges are free.

  • Refunds are subject to a $5 handling fee.

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  Items Not Eligible for Return/Exchange
  Final Sale items, subscription products, and free promotional items.

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  Damaged Items
  If your order arrives damaged, please email a photo to divinefaith714@gmail.com, and our team will assist you promptly.

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  Refunds
  Once your return is approved and received, refunds are processed within 10 business days. If you haven’t received your refund after that time, please check with your bank or contact us at divinefaith714@gmail.com.

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  Exchanges
  We replace items only if they are defective or damaged. To request an exchange, file your request [here].

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  Shipping Notes
  Shipping times may vary by location. For returns over $50, we recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

  
  
  
  

If you have any questions about our return policy, please don't hesitate to reach out. We appreciate your business and are here to help!